Contact Us
4300 W. 123rd Street Alsip, IL 60803
+252 2 447612
fordtruckautospareparts0@gmail.com
At FordTruckAutoSpareParts.com, we are committed to providing you with a smooth shopping experience, from placing your order to receiving your parts. Here’s how our shipping and return processes work:
Processing Time:
Once you place your order, we process it within 1-2 business days. You will receive an email confirmation with your order details and tracking information as soon as your items are shipped.
Shipping Methods:
We offer a variety of shipping options to suit your needs, including standard and expedited shipping. During checkout, you can select the shipping method that works best for you.
Delivery Time:
Delivery times may vary based on your location and the shipping method chosen. Typically, standard shipping takes 3-7 business days. Expedited shipping options are available for faster delivery.
International Shipping:
We also offer international shipping for our customers outside the United States. Shipping costs and delivery times will vary depending on the destination.
Tracking Your Order:
Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s progress until it arrives at your doorstep.
30-Day Return Window:
If you are not completely satisfied with your purchase, you can return any unused and unopened parts within 30 days of delivery for a refund or exchange.
Return Process:
To initiate a return, please contact our customer service team. They will guide you through the return process and provide you with a return authorization number, which must be included with your return shipment.
Condition of Items:
To qualify for a return, items must be in their original packaging and in new, resalable condition. We cannot accept returns for parts that have been installed or used.
Refunds:
Once we receive your returned item and verify its condition, we will process your refund. Refunds will be issued to the original payment method within 7-10 business days.
Exchanges:
If you need to exchange an item for a different part, please contact our customer service team for assistance. They will help facilitate the exchange process.
We aim to make your experience as seamless as possible. If you have any questions about shipping or returns, don’t hesitate to reach out to our customer service team. Thank you for choosing FordTruckAutoSpareParts.com!
4300 W. 123rd Street Alsip, IL 60803
+252 2 447612
fordtruckautospareparts0@gmail.com